ANDREW STAFFORD
559 E PRAIRIE ST, OLATHE, KS 66061
H: (913) 829-6351 | C: (913) 232-1374 | andrew@mykcweather.org
PROFESSIONAL SUMMARY:
Conscientious Supervisor effective at managing and leading teams, managing store operations and realizing goal of being Famous for Customer Service. Have 8 years of management experience. Have kept first and only job for 14 years and counting. Always wanting to learn new things!
SKILLS:
· Excellent customer service skills
· Hourly shift management
· POS systems
· Personnel development
· Customer relations
· Detail-oriented
· Staff training and development
· Good with computers and technology
· Fast learner
· Mechanically minded
· Opening and closing procedures
· Customer-oriented
· Goal-oriented
· Enjoy Serving at Church – Kids Ministry, Shuttle/Parking Lot Ministry, etc
WORK HISTORY:
CHARLIE’S CAR WASH (FORMERLY GREEN LANTERN CAR WASH)
Team Player/Senior Supervisor Trainee| Olathe, KS | July 2009 - Current
· 7 years as a supervisor
· Make sure all employees are trained well
· Coach and give feedback to employees and fellow managers
· Check and ensure that cars are cleaned to high quality standards
· Help and ensure customers are satisfied
· Check and ensure that wash is staffed properly depending on business traffic
· Ensure all employees are groomed and have proper Uniform
· Ensure all employees are knowledgeable about services and about safety
· Ensure that this the employees favorite place work
· Ensure all equipment is in good working condition
· Repair faulty equipment safely and call a professional if needed
· Proper movement of chemical barrels
· Make sure all chemical barrels online are full
· Confer with operation managers and/or general manager for help if needed and or advice
· Maintained up-to-date knowledge and information about technology, safety, services, chemicals
· Examined merchandise to verify that it was correctly priced and displayed in C-Store.
· Assigned employees to specific duties to help keep our facilities in as new condition
· Count cash drawers
· Keep facilities in good condition
EDUCATION:
CONDUCTOR CERTIFICATE
Johnson County Community College
Overland Park, KS | 2018
Graduated with an A and got a 93% on GCOR Test
ASSOCIATE OF APPLIED SCIENCE Railroad Operations
Johnson County Community College
Overland Park, KS | 2018
Graduated in December 2018
Industrial Safety/OSHA 30 – Fall 2018
HIGH SCHOOL DIPLOMA
Stafford Homeschool
Olathe, KS | 2009
Graduated as a Homeschooler also did go to Johnson County Community College Senior year for dual credit.